Terms & Conditions

These Terms & Conditions (“Terms”) constitute a binding agreement between Compileinfy Technology Solutions Private Limited (CIN: U72200AP2022PTC121508) (“Company”, “we”, “us”, “our”) and the individual accessing or using www.vidhvath.com or the Vidhvath application (“User”, “you”, “your”).

By accessing the website, registering, or subscribing to the Service, you agree to be bound by these Terms. If you do not agree, do not access or use the Service.

1. Definitions

• Service means the Vidhvath website, web application, and mobile applications (including Android and iOS), including AI-generated responses, scriptural content, and voice features made available by the Company.
• Query Data means the questions, statements, or voice inputs you submit to the Service and the AI-generated responses provided in return.
• Subscription means the paid plan, if any, under which you are entitled to access certain features of the Service.

2. Eligibility and Account Registration

The Service is intended for individual consumers. By registering, you represent that you are at least 18 years of age, are legally competent to enter into a binding contract under the Indian Contract Act, 1872, and have provided accurate and complete registration information.

3. Nature of the Service — Important Disclaimer

Vidhvath uses artificial intelligence to generate reflections, guidance, and responses drawn from the Bhagavad Gita and other Hindu scriptural texts in response to queries you submit, including queries relating to stress, life challenges, and personal wellbeing.

The Service is provided for informational, educational, and reflective purposes only. It is not a substitute for professional medical, psychiatric, psychological, or therapeutic advice, diagnosis, or treatment and should not be relied upon as such.

The Service is not a crisis, emergency, or suicide-prevention service. The Service is an AI system and, notwithstanding efforts to identify and appropriately respond to sensitive or unsafe queries, it may not always recognise signs of a mental health emergency. Its responses should never be relied upon in place of emergency or professional care.

If you are experiencing thoughts of suicide or self-harm, are in emotional distress, or are facing a mental health emergency, stop using the Service and immediately contact a qualified mental health professional, your nearest hospital or emergency services, or a crisis helpline, including Tele-MANAS, India’s 24/7 government mental health helpline, at 14416.

By using the Service, you acknowledge and accept the nature and limitations described in this Section 3 and agree that the Company shall not be liable for any outcome arising from your reliance on the Service in place of appropriate professional or emergency care.

4. The Service

The Company grants you a non-exclusive, non-transferable, revocable, personal right to access and use the Service during the Subscription term, or during free-tier access where offered, solely for your personal, non-commercial use and subject to these Terms.

5. AI Features

1. The Service uses artificial intelligence and machine-learning models, including third-party AI providers, to generate responses to your queries, retrieve relevant scriptural passages and, where used, process voice input, transcribe it, and generate audio output in supported Indian languages.
2. Outputs generated by the Service may be inaccurate, incomplete, or inapplicable to your circumstances. Nothing in the Service constitutes professional advice of any kind, including medical, psychological, legal, or financial advice. You are solely responsible for exercising your judgment and, where appropriate, seeking professional guidance before relying on or acting upon any output.
3. The Company does not warrant or guarantee the accuracy, reliability, completeness, or suitability of any AI-generated output and, to the maximum extent permitted by applicable law, disclaims liability arising from any decision made or action taken in reliance on such output.
4. You shall not, and shall not permit any third party to:
   • Use the Service to extract, reverse-engineer, or replicate the underlying AI models.
   • Submit inputs designed to circumvent safety or content restrictions built into the Service.
   • Use the Service for any unlawful purpose.
5. By using the Service, you consent to the Company using your Query Data and related usage data, by default and in redacted or de-identified form, to analyse and improve the Service, its features, and its safety mechanisms, as described in the Privacy Policy. The Company does not use your Query Data to train or fine-tune the underlying AI models used to power the Service. You may withdraw this consent at any time by contacting support@vidhvath.com. If you are enrolled in the Company’s Pilot Program or a similarly designated early-access or beta program, separate terms communicated by email or in your service agreement govern your ability to opt out and prevail over this clause for the duration of your participation.

6. Subscription, Fees, and Payment

Fees for the Service, if any, are displayed on the website or within the application at the time of purchase and are payable through our third-party payment gateway.

Unless otherwise stated, fees are payable in advance for the applicable Subscription period and are non-refundable except as set out in our Cancellation & Refund Policy.

The Company may suspend or restrict access to paid features for overdue or failed payments.

All fees are inclusive or exclusive of applicable taxes as indicated at checkout.

7. User Responsibilities

You are responsible for:

• Maintaining the confidentiality of your login credentials and all activity occurring under your account.
• Providing accurate registration and billing information and promptly updating it if it changes.
• Using the Service consistently with these Terms and applicable law.
• Exercising your judgment regarding reliance on content or responses provided by the Service, particularly in relation to your health, wellbeing, or personal circumstances.

If we have reasonable grounds to believe information you provided is untrue, inaccurate, or incomplete, or that you breached these Terms, we may suspend or terminate your account without prejudice to our other rights or remedies and without entitling you to a refund except as expressly provided in our Cancellation & Refund Policy.

8. Acceptable Use

You shall not:

• Use the Service to build a competing product, or resell, sublicense, or provide access to the Service to third parties without the Company’s prior written consent.
• Interfere with or disrupt the integrity or performance of the Service or attempt to gain unauthorised access to it.
• Use the Service in violation of applicable law, in a manner that infringes a third party’s rights, or to generate unlawful, harmful, or abusive content.

9. Intellectual Property

The Service, including its software, design, “look and feel”, trademarks (including “Vidhvath” and associated logos), and underlying technology, is and shall remain the exclusive property of the Company and its licensors. Nothing in these Terms transfers any ownership rights to you.

The original scriptural texts, including the Bhagavad Gita and other Hindu scriptures, are ancient works and are not owned by the Company. Where the Service uses translations or commentary in the public domain, the Company claims no proprietary rights over that underlying public-domain content.

Where the Service uses translations, commentary, or other content under licence from third-party rights-holders, that content remains the property of the respective licensor and is used by the Company under licence. You may not extract, reproduce, or redistribute licensed content outside the Service except as expressly permitted by the Company.

As between the Company and you, you retain rights in your Query Data. You grant the Company a limited licence to process your Query Data solely to provide and improve the Service, as described in the Privacy Policy.

Any feedback or suggestions you provide regarding the Service may be used by the Company without restriction or obligation.

10. Data Protection

The Company processes your personal data, including Query Data, in accordance with its Privacy Policy, which forms part of these Terms.

11. Service Availability and Support

The Company will use commercially reasonable efforts to make the Service available, subject to scheduled maintenance and factors outside its reasonable control. The Service is not guaranteed to be available at all times.

12. Warranties and Disclaimers

Except as expressly stated in these Terms, the Service is provided “as is” and “as available”, without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement, to the maximum extent permitted by applicable law. Without limiting Section 3, the Company makes no warranty that the Service is suitable for or will meet your personal, emotional, or spiritual needs.

13. Limitation of Liability

To the maximum extent permitted by applicable law, the Company shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from or connected with the Service, including damages arising from reliance on AI-generated content in place of professional or emergency care. The Company’s aggregate liability arising out of or relating to these Terms or the Service shall not exceed the total fees you paid to the Company in the six months preceding the event giving rise to the claim.

14. Indemnification

You agree to indemnify and hold harmless the Company from and against claims, damages, and expenses arising from your breach of these Terms, misuse of the Service, or violation of applicable law.

15. Term, Suspension, and Termination

These Terms remain in effect for as long as you maintain an account or otherwise access the Service.

The Company may suspend or terminate your access for a material breach of these Terms, non-payment, or suspected misuse, with notice where reasonably practicable.

You may close your account at any time by contacting us as set out in our Cancellation & Refund Policy.

16. Consumer Grievance Redressal

In accordance with the Consumer Protection Act, 2019 and the Consumer Protection (E-Commerce) Rules, 2020, the Company has appointed a Grievance Officer. Details are available in our Privacy Policy and Contact Us pages. Grievances will be acknowledged within 48 hours of receipt and redressed within one month from the date of receipt, in accordance with applicable law.

17. Changes to the Service and Terms

The Company may modify the Service and these Terms from time to time. Material changes will be notified by posting an updated version on the website with a revised Effective Date or by direct communication where practicable. Continued use of the Service after such changes constitutes acceptance.

18. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of India. Subject to your rights under the Consumer Protection Act, 2019, including the right to approach the appropriate consumer forum or commission notwithstanding the arbitration provision below, the courts at Hyderabad, Telangana shall have exclusive jurisdiction over disputes arising out of or connected with these Terms.

Any dispute arising out of or relating to these Terms may be referred to and resolved by arbitration under the Arbitration and Conciliation Act, 1996, by a sole arbitrator appointed by mutual agreement of the parties, with the seat and venue of arbitration at Hyderabad, Telangana and the language of arbitration being English. This arbitration clause does not affect your statutory right as a consumer to approach a consumer forum or commission under the Consumer Protection Act, 2019.

19. General

These Terms, together with our Privacy Policy and Cancellation & Refund Policy, constitute the entire agreement between the parties regarding the Service.

If any provision of these Terms is held invalid or unenforceable, the remaining provisions shall continue in full force and effect.

No failure or delay by either party in exercising any right under these Terms shall operate as a waiver of that right.

20. Contact

For questions regarding these Terms, contact support@vidhvath.com.